JJE Rentals is committed to offering our customers the best service in the equipment rental industry. We offer 24-hour technical support for any problems with our rentals.
Rentals
Ready to go Equipment
JJE Rentals is committed to providing a broad range of products and services through a network of premium quality facilities. We will leverage our extensive industry experience, multiple branch locations and factory-trained and awarded Service Technicians to deliver Customer Service Excellence by exceeding customer’s expectations.
JJE Rentals will continually earn the right to serve our customers by exercising care and attention towards the customer relationship, treating each customer with the highest level of respect, and trusting and maintaining accountability for our commitments to them.
Every employee of JJE Rentals is responsible for the care and execution of customer service initiatives, monitoring performance and regularly coaching other employees to meet the company’s objectives. All employees are responsible for carrying out each business interaction in a manner that positively reinforces Customer Service Excellence.
Our Commitment
Our Company’s goal is to become a resource for your rental needs. Our commitment is to provide the highest levels of customer service. Exceeding your expectations including:
- Competitive Value
- Latest Technologies
- Low hour, highly maintained equipment
- Delivery dates as promised
- Qualified, Competent and Helpful Levels of Support
To ensure we continue to be a resource to you (our customers) and maintain our commitment, we have established:
- Mandatory ongoing training for all our sales staff, parts staff and service technicians that exceeds the requirements set by the manufacturers we represent
- Operational processes aimed at ensuring equipment is suitably maintained, certified and provided for rental ready operation
- Excellent supplier chain management to ensure that customers have access to the latest technologies and availability of consumable items
- Systems to proactively monitor levels of customer satisfaction and identify opportunities for improvement
- Business ideals and practices that are ethical, fair and non-discriminating
- Occupational Health and Safety issues are crucial to the success of our business and have taken the steps to identify and minimize risks
- Developmental programs that encourage individual’s progress within our business and through both product and process training with up to date levels of customer support
- A genuine drive and focus on achieving continual improvements
READY TO RENT?
Rentals Quality Policy
We continually strive for excellence in meeting our customers’ requirements, and as a result, we are renowned for our on-going commitment to total customer satisfaction. The JJE Rentals commitment is to extend our leadership position in the provision of rental equipment and associated services that meet:
- Customer Expectations
- Legal and statutory requirements
We will continually improve the effectiveness of the quality management system by:
- Identifying customer and market requirements
- Introducing new innovations and technology to the market place
- Developing long term trading relationships
- Providing high level technical, commercial and administrative support
- Delivering reliable equipment on time
- Training personnel throughout the business in order to enhance our service
- Monitoring and measuring customer satisfaction
- Setting and reviewing quality objectives
READY TO RENT?
- + Our Commitment
-
Our Commitment
Our Company’s goal is to become a resource for your rental needs. Our commitment is to provide the highest levels of customer service. Exceeding your expectations including:
- Competitive Value
- Latest Technologies
- Low hour, highly maintained equipment
- Delivery dates as promised
- Qualified, Competent and Helpful Levels of Support
To ensure we continue to be a resource to you (our customers) and maintain our commitment, we have established:
- Mandatory ongoing training for all our sales staff, parts staff and service technicians that exceeds the requirements set by the manufacturers we represent
- Operational processes aimed at ensuring equipment is suitably maintained, certified and provided for rental ready operation
- Excellent supplier chain management to ensure that customers have access to the latest technologies and availability of consumable items
- Systems to proactively monitor levels of customer satisfaction and identify opportunities for improvement
- Business ideals and practices that are ethical, fair and non-discriminating
- Occupational Health and Safety issues are crucial to the success of our business and have taken the steps to identify and minimize risks
- Developmental programs that encourage individual’s progress within our business and through both product and process training with up to date levels of customer support
- A genuine drive and focus on achieving continual improvements
READY TO RENT?
- + Rentals Quality Policy
-
Rentals Quality Policy
We continually strive for excellence in meeting our customers’ requirements, and as a result, we are renowned for our on-going commitment to total customer satisfaction. The JJE Rentals commitment is to extend our leadership position in the provision of rental equipment and associated services that meet:
- Customer Expectations
- Legal and statutory requirements
We will continually improve the effectiveness of the quality management system by:
- Identifying customer and market requirements
- Introducing new innovations and technology to the market place
- Developing long term trading relationships
- Providing high level technical, commercial and administrative support
- Delivering reliable equipment on time
- Training personnel throughout the business in order to enhance our service
- Monitoring and measuring customer satisfaction
- Setting and reviewing quality objectives
READY TO RENT?
Rentals Forms
Ready to Rent? Here Are The Forms You Need
Benefits of Rentals
Renting is the most cost-effective way to acquire a piece of equipment without incurring all the hidden costs that are attached to the purchase of equipment. Our rentals are ready to work the second they arrive, and are backed up by our 24 hour support team. Our bottom line is if we have it – we rent it.
More and more organizations are switching to renting because of these benefits:
- Minimize costly breakdowns
- Jobs completed more efficiently
- Maintenence cost reduction
- Elimation of storage costs
- No capital investment
- Increased borrowing power
- Latest equipment
- Try before you buy
- Supplement your core fleet
- Responsive service
Ask an Expert
Our “Ask an Expert” team features a trained and experienced staff dedicated to helping you select the most suitable equipment for all your rental needs as well as trouble shoot issues you might have while utilizing the equipment.
1.855.825.3318 | rentals@jjei.com