JJE is committed to providing parts and customer service at the level our customers deserve and expect – matching the quality and dependability of the equipment lines we represent.
Our sales, service and parts staff attend rigorous industry leading factory-trained courses to learn first-hand how to better service and support the equipment JJE distributes. This continual re-investment in tools and other capital resources that JJE infuses into its service facilities and its staff, demonstrates our commitment towards complete customer satisfaction.
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The principals and employees of JJE possess a wealth of experience in the municipal and contractors’ equipment industry.
Our experienced and knowledgeable sales staff and our reliable parts and service departments have forged strong working relationships with numerous municipalities and contractors throughout North and South America.
With locations across Canada and the United States, each location maintains its own independent parts department with linkage to our head office acting as the central parts warehouse. Our customers are assured that JJE will have the parts that they need in order to minimize downtime and maximize production.
The service department of JJE exemplifies years of experience in its prompt and efficient service, sewer camera repairs, and fully-equipped road service vehicles which are available around the clock to perform most repairs on site.
We continue to invest in our product support departments on a daily basis. JJE appreciates that the equipment we provide are the best-in-class within the municipal and contractor equipment industry; so we continually work to keep your premium product at its best.