Frequently Asked Questions
Everything you need to know about JJE equipment, brands, service, parts, rentals, and procurement.
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QWhat is Joe Johnson Equipment?
Joe Johnson Equipment (JJE) is one of North America’s leading suppliers of infrastructure maintenance equipment. Founded in 1988 and headquartered in Innisfil, Ontario, JJE supplies street sweepers, sewer cleaners, hydrovac trucks, refuse vehicles, industrial vacuum equipment, snow equipment, mowing equipment, and more to municipalities, contractors, utilities, and industrial operators across Canada and the U.S. JJE is a subsidiary of Federal Signal Corporation.
QWhere is JJE located and what regions do you serve?
Our head office is at 2521 Bowman St, Innisfil, ON L9S 0E9. We operate 24 locations across North America.
Canadian provinces served: Alberta, Manitoba, Ontario, Quebec, and Nova Scotia.
U.S. states served: Colorado, Indiana, Louisiana, Montana, New York, Virginia, North Carolina, South Carolina, Tennessee, and Wyoming.
Visit our Locations page for the full branch list and local contacts.
QHow long has JJE been in business?
JJE has been proudly supporting communities across Canada and the USA since 1988 — over 35 years of experience in infrastructure maintenance equipment. We have grown to more than 600 dedicated employees, 110+ certified technicians, and 24 locations across North America.
QWho does JJE typically sell to?
JJE serves a broad range of industries: municipalities and public works departments, independent contractors and rental fleets, oil & gas operators, construction companies, safe-digging and utility firms, wastewater management organizations, industrial cleaning companies, and landscaping businesses.
QIs JJE affiliated with Federal Signal?
Yes. JJE is a subsidiary of Federal Signal Corporation (NYSE: FSS), which manufactures many of the brands JJE distributes — including Elgin, Vactor, TRUVAC, Guzzler, Westech, New Way, Switch-N-Go, and Trackless. This gives JJE direct factory relationships, priority parts access, and factory-trained technicians for these brands.
QHow do I contact JJE?
Canada: 1.800.263.1262 | U.S.: 1.800.222.6803
Email: info@jjei.com | Online: jjei.com/contact
QDoes JJE have career opportunities?
Yes. JJE regularly hires technicians, sales professionals, parts specialists, and support staff. View openings and apply at our careers portal.
QWhat types of street sweepers does JJE carry?
JJE distributes Elgin street sweepers in four sweeping technologies:
- Mechanical Broom – rotating brooms sweep heavy debris (gravel, leaves, construction residue) into a hopper; ideal for tough municipal and rural applications
- Regenerative Air – recirculating airflow captures fine dust without heavy water use; excellent for municipalities and airports
- Vacuum – powerful suction for fine particles in urban environments where air quality is critical
- Electric – zero-emission, quiet operation with the same cleaning power as traditional models; ideal for sustainability-focused fleets
QWhat is the Elgin Pelican street sweeper?
The Elgin Pelican is one of the most popular compact regenerative air sweepers in North America, legendary for its maneuverability, reliability, and economy. Its compact footprint makes it ideal for urban streets, residential cul-de-sacs, parking areas, and tight routes where larger sweepers can’t operate efficiently.
QWhat is the Elgin Crosswind and when should I use it?
The Elgin Crosswind is a heavy-duty crossflow air sweeper designed for high-volume municipal and contractor applications. It excels on arterial roads, highways, and large industrial sites where maximum debris capacity, productivity, and thorough dust suppression are critical. Its crossflow air system delivers deep cleaning while minimizing emissions.
QWhat is the Elgin Broom Bear and when is it the right choice?
The Elgin Broom Bear is a mechanical broom sweeper built for tough, coarse debris that air sweepers may struggle with gravel, sand, heavy organic material, and construction site cleanup. It’s a popular choice for rural municipalities, construction contractors, and road maintenance operations dealing with heavy, abrasive debris. Its mechanical design is durable and straightforward to service.
QDoes JJE offer electric zero-emission street sweepers?
Yes. JJE carries Elgin’s electric street sweeper models, such as the Elgin Broom Bear, delivering zero-emission, low-noise operation with the same cleaning effectiveness as traditional fuel-powered units. Electric sweepers are increasingly popular with municipalities aiming to reduce fleet emissions and lower fuel and maintenance costs. Contact your JJE representative for current electric model availability.
QHow do I choose the right sweeper for my application?
The right sweeper depends on: Debris type (fine dust → regenerative air or vacuum; heavy/coarse debris → mechanical broom); Environment (tight urban streets → compact models like the Pelican; large open roads → Crosswind); Emissions requirements (zero-emission zones → electric); Seasonal needs (leaf pickup, post-winter sand, construction cleanup each have ideal matches). Our sales team can walk you through a needs assessment — book a demo to see models in action.
QCan I rent a street sweeper from JJE?
Yes. JJE maintains rental street sweepers for short-term and long-term needs — ideal for seasonal leaf and sand pickup, construction project support, or evaluating a model before purchase. Visit jjei.com/rentals or contact your nearest branch for availability.
QWhat routine maintenance does a street sweeper require?
Regular sweeper maintenance typically includes: daily broom wear inspection and adjustment; water system checks and nozzle cleaning; hopper and conveyor condition inspection; engine oil, air filter, and fluid checks per manufacturer schedule; hydraulic system inspection; and seasonal winterization (draining water systems before freezing temperatures). JJE offers Preventive Maintenance programs following Elgin’s factory-recommended service intervals.
QWhat is a combination sewer cleaner?
A combination sewer cleaner — commonly called a “combo unit” or “vactor truck” — combines two functions in one vehicle: a high-pressure water jetter to break up blockages and flush sewer lines, and a powerful vacuum to extract the loosened debris into an onboard debris body. These trucks are the standard tool for municipal sewer and stormwater maintenance, catch basin cleaning, and underground infrastructure work.
QWhat is the Vactor 2100i and why is it the industry standard?
The Vactor 2100i is the most popular municipal sewer cleaning truck in North America. It combines powerful water jetting with efficient vacuum recovery for comprehensive sewer line maintenance, catch basin cleaning, and storm drain clearing. Its enduring popularity comes from its proven reliability, extensive configurability (tank sizes, pump options, water pressure), and Vactor’s unmatched parts and service network built over 50+ years.
QWhat is the Vactor Impact and when would I choose it over the 2100i?
The Vactor Impact is purpose-built for urban environments and tight access areas. It delivers full Vactor cleaning power in a smaller, more maneuverable package — ideal for dense city cores, narrow alleys, and older neighborhoods where a standard-size combo unit can’t operate efficiently. If maneuverability and access are your primary concerns, the Impact is the right choice.
QWhat is the Vactor Ramjet and what applications does it serve?
The Vactor Ramjet is a high-performance truck-mounted jetter for contractors needing powerful water jetting with vacuum recovery and operational flexibility. The Ramjet Trailer variant is particularly useful for contractors who need portable sewer cleaning equipment towable by a standard pickup truck — ideal for remote or hard-to-access jobsites where a full-size unit isn’t practical.
QCan a Vactor truck be used for hydro excavation?
Some Vactor combination cleaner configurations can be adapted for light hydro excavation, but for dedicated hydrovac work — utility locating, potholing, slot trenching — a purpose-built TRUVAC is recommended. TRUVAC units are engineered for non-destructive digging with larger debris bodies, higher vacuum performance, and features optimized for excavation safety. JJE carries both lines and can help determine the right tool for your needs.
QDoes JJE sell CCTV sewer inspection systems?
Yes. JJE carries CCTV pipeline inspection systems including Minicam. These camera-equipped crawlers visually inspect pipe interiors to identify defects, blockages, root intrusion, and infiltration. CCTV inspection is often paired with a Vactor combo cleaner — cleaning the line then immediately inspecting it — for comprehensive infrastructure assessment.
QWhat sewer cleaning nozzles does JJE carry?
JJE stocks sewer cleaning nozzles and accessories from: KEG, BRUNA, HydraFlex and Dig Pig. Our parts team can help select the right nozzle based on your pipe diameter, material, blockage type, and jetting pressure.
QWhat are Vertidrive and Gerotto robotic systems used for in sewer work?
Vertidrive robotic crawlers are remotely controlled units for inspecting, cleaning, and rehabilitating pipes and confined spaces without operators entering hazardous environments — used in sewer inspection, industrial pipe work, and tank cleaning. Gerotto robotic systems specialize in sewer rehabilitation tasks including cutting, milling, and in-pipe repair operations. Both brands are available through JJE for municipalities and contractors operating advanced infrastructure programs.
QWhat is hydro excavation and how does it work?
Hydro excavation (also called hydrovac or vacuum excavation) uses pressurized water to break up and liquefy soil while a powerful vacuum simultaneously removes the slurry into an onboard debris tank. This method exposes underground utilities, pipes, and infrastructure with far less risk of damage than mechanical digging and is the preferred safe-digging method in areas with buried utilities.
QWhat is potholing / daylighting and why use a hydrovac?
Potholing (daylighting) is creating a small, precise test hole to visually expose an underground utility before excavation begins. A hydrovac is the preferred tool because it excavates with precision, avoids striking buried cables, pipes, or conduits, and creates a clean, controllable hole without mechanical damage risk. Many jurisdictions now require or strongly recommend hydrovac potholing before any mechanical digging near buried infrastructure.
QWhat industries use hydro excavation equipment?
Hydrovac equipment is used by municipalities (utility repairs, infrastructure installations); oil & gas (pipeline exposure in sensitive areas); telecom & utilities (fiber, cable, conduit installation); construction (foundation work near existing services); mining (slurry handling, confined space excavation); and environmental companies (contaminated soil removal in sensitive areas).
QCan TRUVAC hydrovacs work in cold, frozen ground conditions?
Yes. TRUVAC hydrovacs can be equipped with heated water systems that allow operation in cold and frozen ground. Heated water thaws frozen soil to facilitate excavation even in winter — a critical advantage for Canadian and northern U.S. operations. Ask your JJE representative about cold-weather package options on TRUVAC models.
QWhat is the difference between hydro excavation and air excavation?
Hydro excavation uses pressurized water to break up soil and vacuum to remove slurry. It is highly effective in most soil types including clay and compacted soils, and is the most widely used non-destructive digging method.
Air excavation uses compressed air instead of water — advantageous in dry, sandy, or loose soil where you want to keep excavated material dry for reuse as backfill, or when working near live electrical connections that must be kept dry. JJE can help determine the right approach for your specific conditions.
QWhat hydrovac nozzles and lances does JJE carry?
JJE carries hydrovac-specific nozzles and lances from Dig Pig (purpose-built hydrovac nozzles and lances designed for aggressive soil penetration and safe utility exposure) and HydraFlex (flexible nozzle systems). Selecting the correct nozzle improves excavation speed and safety. Contact your JJE parts team for guidance based on your soil conditions and TRUVAC model.
QWhat New Way garbage truck configurations does JJE sell?
JJE carries the full New Way refuse truck lineup:
- Rear Loaders – Cobra and Mammoth series; manual and automated/semi-automated; the workhorse of residential collection
- Side Loaders – automated (ASL) and semi-automated; carts collected by an articulating arm; ideal for single-operator residential routes
- Front Loaders – commercial dumpster collection; heavy-duty for high-volume commercial routes
- Roll-Off Trucks – hoist trucks for open-top container service; common in construction and commercial waste
QWhat is the difference between a rear loader and a side loader?
Rear loaders collect waste from containers placed at the rear of the truck — operated with a crew (manual) or automated with a cart tipper. They handle a wide variety of container sizes and loose waste.
Side loaders collect carts from the curb using a robotic arm that picks up, dumps, and returns the cart, all from the cab. Automated side loaders (ASL) significantly reduce labor costs and physical strain for residential routes. The right choice depends on your route density, container standardization, and labor model.
QDoes JJE carry Wastequip equipment?
Yes. JJE carries Wastequip products (containers, compactors, and related equipment). These complement the New Way truck lineup to provide complete refuse and waste handling solutions. Contact JJE for current availability.
QCan JJE help spec out a garbage truck fleet for a municipality?
Absolutely. JJE’s sales team has extensive experience helping municipalities and waste haulers build optimized refuse fleets. We evaluate your route structure, collection volumes, container types, driver counts, and budget to recommend the right mix of rear loaders, side loaders, front loaders, and roll-off units. We can also assist with procurement through Sourcewell or Canoe cooperative contracts. Contact us to schedule a fleet consultation.
QWhat onboard weighing options are available for refuse trucks?
JJE carries onboard weighing systems from Air Weigh and Loadman — two of the most trusted brands in vehicle weight management. These allow operators to monitor payload in real time, avoiding overloading fines, extending vehicle life, and improving route efficiency. Commonly used on rear loaders, front loaders, and roll-off trucks.
QWhat vehicle camera and safety systems does JJE offer for refuse fleets?
JJE carries Brigade Electronics vehicle safety systems — including side, rear, and blind-spot camera monitoring; object detection and radar systems; and reversing alarms — commonly fitted to refuse trucks and other municipal fleet vehicles to improve operator awareness and reduce accidents. Contact JJE for compatible configurations for New Way and other refuse equipment.
QWhat is a Guzzler industrial vacuum truck used for?
Guzzler industrial vacuum trucks are engineered for heavy-duty industrial cleaning and environmental applications: removing hazardous dry or wet waste; tank, pit, and sump cleaning; fly ash and cement dust collection; industrial spill response; oil sands and mining applications; and general industrial plant maintenance. Guzzler is a Federal Signal brand and JJE carries the full lineup.
QWhat is the difference between a Guzzler and a TRUVAC hydrovac?
Guzzler trucks are designed for industrial vacuum applications — collecting dry and wet industrial waste, cleaning tanks and vessels, recovering fly ash, and handling hazardous materials. They are industrial cleaning tools, not digging tools.
TRUVAC hydrovacs are designed specifically for non-destructive excavation — using pressurized water to break up soil and vacuum it away to expose buried utilities. They are construction and utility tools. If you need industrial cleanup, choose Guzzler. If you need safe digging near buried infrastructure, choose TRUVAC.
QWhat is Westech and what systems does JJE carry?
Westech manufactures industrial vacuum systems for heavy-duty material transfer and collection. Their equipment is commonly used in mining, oil sands, petrochemical, and industrial maintenance applications. JJE carries Westech systems as part of our industrial vacuum portfolio. Contact JJE for current availability and application guidance.
QWhat is XtremeVac and what does it offer?
XtremeVac (by ODB) produces high-performance vacuum excavation and industrial vacuum equipment known for powerful suction and robust construction suited for demanding industrial and municipal applications. JJE carries XtremeVac equipment as part of our industrial vacuum lineup. Contact your JJE branch for specifications and availability.
QAre industrial vacuum trucks available to rent from JJE?
Rental availability for industrial vacuum equipment varies by region and season. Contact your nearest JJE branch to inquire about current inventory. Visit jjei.com/rentals or call us for the most current availability.
QWhat brands does JJE carry?
JJE carries the most trusted names in municipal and industrial equipment: ElginVactorTRUVACGuzzlerNew WayTrackless VehiclesWestechJetstreamSwitch-N-GoKEGVertidriveGerottoFederal SignalAir WeighLoadmanBrigade ElectronicsMinicamWastequipHydraFlexBRUNA nozzlesDig PigSoneticsRoll-Rite and more. See the full list at jjei.com/brands.
QAre Elgin, Vactor, TRUVAC, and Guzzler all related brands?
Yes. Elgin, Vactor, TRUVAC, and Guzzler are all brands within the Federal Signal Corporation family — and Federal Signal is JJE’s parent company. This alignment gives JJE direct factory relationships, priority access to parts, and factory-trained technicians for all four brands, delivering a deeper level of product expertise and support than most dealers can offer.
QWhat is Switch-N-Go and how does it work?
Switch-N-Go is an interchangeable truck body system allowing a single chassis to carry multiple body types — flatbeds, dump bodies, water tanks, plows, spreaders, and more. One operator swaps bodies in minutes without a forklift, dramatically reducing the number of vehicles a municipality or contractor needs across seasons and lowering both capital and operating costs.
QWhat is Trackless Vehicles and what are the available attachments?
Trackless Vehicles make compact, year-round municipal tractors designed for sidewalk maintenance and urban infrastructure work. A single Trackless unit accepts dozens of interchangeable front and rear attachments for: snow plowing, blowing, and salting; sweeping and debris collection; mowing and turf care; line painting and patching. Their four-season versatility makes them popular with municipalities looking to maximize one machine across all seasons.
QWhat is Roll-Rite and what problem does it solve?
Roll-Rite manufactures automated tarping systems for open-body trucks — dump trucks, live-bottom trailers, and aggregate haulers. Their electric and hydraulic tarp systems allow drivers to cover and uncover loads from the cab without manually handling a tarp, improving safety, ensuring regulatory compliance with load covering requirements, and reducing tarp wear. JJE carries Roll-Rite systems for municipal and contractor fleets.
QWhat is Jetstream waterblasting equipment used for?
Jetstream produces industrial high-pressure and ultra-high-pressure waterblasting equipment used for surface preparation, industrial cleaning, and coating removal in demanding environments such as oil & gas plants, shipyards, bridges, and manufacturing facilities. Jetstream systems are valued for their reliability and safety features in industrial cleaning applications. Contact JJE for Jetstream product availability in your region.
QDoes JJE offer equipment rentals?
Yes. JJE maintains a rental fleet available for short-term and long-term rental across our service territory. Renting is ideal for seasonal needs, project-specific requirements, or evaluating equipment before purchasing. Book a rental online.
QWhat types of equipment are available to rent?
JJE’s rental fleet typically includes Elgin street sweepers, Vactor combination sewer cleaners, TRUVAC hydrovac trucks, and other municipal maintenance equipment. Availability varies by region and season. Contact your nearest JJE branch or visit jjei.com/rentals for current inventory.
QWhat rental terms are available — daily, weekly, monthly?
JJE offers flexible rental terms including daily, weekly, monthly, and seasonal rentals. Long-term rentals often come with better rates and can sometimes be structured as rent-to-own arrangements. Contact JJE for specific pricing and availability in your region.
QCan municipalities rent through Sourcewell or Canoe?
Yes. JJE rentals are available through cooperative purchasing contracts. The Sourcewell (U.S.) and Canoe (CAN) rental contract number is 040924-FSC. Eligible public agencies can use this contract to bypass a formal tender process while remaining procurement-compliant. See our Sourcewell page or Canoe page.
QIs rental equipment serviced and maintained by JJE?
Yes. All JJE rental equipment is inspected, serviced, and maintained to manufacturer standards by our factory-trained technicians before each rental. If a mechanical issue arises during your rental, JJE service support is available to minimize downtime. Breakdown terms vary by rental agreement — confirm details with your JJE representative at time of rental.
QDo rental units come with operator training or orientation?
Basic operational orientation is typically provided at rental pickup. For customers unfamiliar with specific equipment, JJE can arrange more in-depth operator training. See our Training page or ask when booking.
QCan a rental lead to a purchase?
In many cases, yes. JJE can structure rental agreements with a rent-to-own option or apply a portion of rental payments toward a purchase. This is popular for municipalities and contractors who want to evaluate equipment performance before a capital commitment. Ask your JJE sales representative about rent-to-own options when booking.
QDoes JJE sell used equipment?
Yes. JJE maintains an inventory of pre-owned infrastructure equipment including street sweepers, sewer cleaners, hydrovacs, and refuse trucks sourced from trade-ins, fleet refreshes, and decommissioned municipal fleets. Browse current inventory at jjei.com/used-equipment.
QAre used units inspected before sale?
Yes. JJE’s technicians inspect used equipment and document condition details in each listing. Depending on the unit, JJE may also offer refurbishment to bring the machine to a higher standard before purchase. Ask your sales rep about the inspection history and available service records for a specific unit.
QCan used equipment be refurbished before delivery?
Yes. JJE’s refurbishment program can restore used units to reliable working condition. Our service centres perform mechanical overhauls, bodywork, paint, component replacement, and system updates. Visit our Refurbishment page for details.
QDo used units come with any warranty?
Warranty terms vary by unit, age, and condition. Some refurbished units may include a limited JJE workmanship warranty. Confirm warranty details with your JJE sales representative before purchase. Manufacturer original warranties are generally non-transferable.
QCan I trade in my current equipment when buying from JJE?
Trade-ins are evaluated case-by-case. JJE regularly accepts trade-ins — particularly Elgin, Vactor, TRUVAC, New Way, and other brands we represent — as part of a purchase transaction. Contact your local JJE sales rep with details about your unit to discuss trade-in value and options.
QHow do I book a service appointment with JJE?
Request a service appointment online at jjei.com/services, by calling your local JJE branch, or call Canada: 1.800.263.1262 | U.S.: 1.800.222.6803. Have your equipment make, model, serial number, and a description of the issue ready when booking.
QDoes JJE offer mobile / on-site service?
Yes. JJE operates fully-equipped mobile service units capable of performing on-site repairs to minimize equipment downtime. Mobile service is available throughout our service territories in Canada and the U.S. Contact your nearest branch to arrange a mobile service call.
QAre JJE technicians factory-trained?
Yes. JJE employs 110+ certified technicians who attend rigorous, factory-led training programs. Our service staff receive hands-on training directly from manufacturers including Federal Signal, Elgin, Vactor, TRUVAC, Guzzler, New Way, and Trackless, ensuring repairs are performed to OEM standards.
QDoes JJE service brands other than those it sells?
JJE’s primary expertise and factory certifications are for the brands it distributes. For equipment outside our brand portfolio, contact us directly — our team can assess whether we can assist or refer you to the appropriate resource.
QWhat is JJE’s preventive maintenance program?
JJE offers structured Preventive Maintenance (PM) programs following manufacturer-recommended service intervals to keep your equipment at peak performance, reduce unexpected breakdowns, and extend service life. PM programs can be scheduled at your location or at a JJE facility. Visit our Preventive Maintenance page for details.
QDoes JJE offer equipment refurbishment?
Yes. JJE’s refurbishment program brings aging or damaged equipment back to a like-new operational standard. Services include full mechanical overhaul, hydraulic system rebuild, bodywork and painting, electrical systems repair, component replacement, and performance testing — a cost-effective alternative to buying new. Learn more at jjei.com/services/equipment-refurbishment.
QHow do I submit a warranty claim?
Submit warranty claims through our online Warranty Request Form. Have your equipment serial number, purchase date, and issue description ready. For urgent situations, call your local JJE branch directly.
QWhat winterization tips does JJE recommend for equipment?
Proper winterization is critical for avoiding costly spring repairs. JJE’s guide covers fluid management, hydraulic system preparation, water system draining, and storage best practices for sweepers, sewer cleaners, and hydrovacs. Visit our Winterization Tips page or contact a JJE technician for equipment-specific advice.
QHow do I order parts from JJE?
Parts can be ordered through jjei.com/parts, by calling your local JJE branch. When ordering, have your equipment make, model, year, serial number, and part number (if available) ready.
QDoes JJE stock OEM parts?
Yes. JJE stocks genuine OEM parts for all major brands it distributes — Elgin, Vactor, TRUVAC, Guzzler, New Way, Trackless, and more. OEM parts maintain warranty coverage, ensure proper fit and performance, and reduce premature failure risk compared to aftermarket alternatives.
QWhat is JJE’s parts return policy?
Parts returns are handled through our Parts Return Request Form. Returns are subject to terms including whether the part is unused, in original packaging, and within the return window. Certain special-order or electrical parts may be non-returnable. Contact your local branch for specific guidance.
QCan JJE source parts for older or discontinued equipment?
JJE will make every effort to source parts for older and legacy equipment. Our manufacturer relationships and network of aftermarket suppliers give us access to a broad parts base. Contact your local branch with your equipment’s serial number and part description — our parts team will research availability.
QDoes JJE carry specialty nozzles for sewer and hydrovac equipment?
Yes. JJE stocks nozzles and accessories from KEG (sewer cleaning nozzles), BRUNA nozzles (high-performance jetting nozzles), Dig Pig (hydrovac nozzles and lances), and HydraFlex (flexible nozzle systems). Our parts team can help select the right nozzle for your pipe diameter, material, and application.
QAre safety and warning system parts available through JJE?
Yes. JJE carries parts and accessories for Federal Signal safety systems, Brigade Electronics (camera and detection systems), and Sonetics wireless headsets — all commonly fitted to municipal and contractor vehicles for operator safety and communication.
QCan municipalities buy from JJE without a public tender?
Yes, in many cases. JJE holds cooperative purchasing contracts through Sourcewell and Canoe — pre-competed national contracts allowing eligible public agencies (municipalities, counties, school boards, utilities, non-profits) to purchase directly without a standalone tender, while remaining fully procurement-compliant.
QWhat are JJE’s Sourcewell contract numbers?
JJE’s current Sourcewell contracts: Rentals: 040924-FSC | Units & Parts: 101221-VTR and 093021-ELG. Visit jjei.com/support/sourcewell or the Sourcewell website to verify current contract status.
QWhat are JJE’s Canoe contract numbers?
JJE’s Canoe contracts: Rentals: 040924-FSC | Units & Parts: 101221-VTR and 093021-ELG. Canoe is a Canadian cooperative purchasing platform for public sector organizations. Learn more at jjei.com/support/canoe.
QDoes JJE offer financing or credit terms?
JJE offers credit terms for qualified customers. Download a Credit Application from our website. For lease and rent-to-own structures, speak with your JJE sales representative about available financing programs.
QWhat is HGACBuy and can I use it with JJE?
HGACBuy (Houston-Galveston Area Council) is a U.S. cooperative purchasing program allowing eligible U.S. public agencies to purchase equipment through pre-competed contracts. JJE is a proud HGACBuy member. Contact your JJE U.S. representative to confirm eligibility and current contract coverage.
QAre there cooperative procurement options specific to Canadian buyers?
Yes. Canadian public sector buyers can use the Canoe cooperative procurement platform to purchase from JJE under pre-competed contracts. JJE also works with provincial and municipal procurement frameworks across Alberta, Ontario, Quebec, Manitoba, and Nova Scotia. Speak with your JJE Canadian sales representative for province-specific guidance.
QWhat operator training programs does JJE offer?
JJE provides operator training for street sweepers, combination sewer cleaners, hydrovac trucks, refuse equipment, and more — delivered at a JJE facility or on-site at your location. Programs cover safe operation, maintenance procedures, and troubleshooting. Visit jjei.com/support/training for details and registration.
QDo I need training to operate a sewer cleaner or hydrovac?
Absolutely. Combination sewer cleaners and hydrovac trucks are complex, high-pressure equipment requiring proper training to operate safely and effectively. Improper operation can result in injury, equipment damage, or damage to underground infrastructure. JJE strongly recommends all operators complete a formal training program before operating this equipment unsupervised.
QWhere can I find technical manuals and documentation for my equipment?
Operator manuals and technical documentation are provided with new equipment at delivery. If you need replacement documentation, contact your local JJE branch with your equipment’s make, model, and serial number. Many manufacturers also maintain online portals for registered owners — JJE can help you access the appropriate resources.
QCan JJE arrange an equipment demo before I commit to buying?
Yes. JJE offers equipment demonstrations at our branches or, where practical, at your site for most new equipment lines. Book a demo online or call us to arrange one — the best way to evaluate real-world performance before purchasing.
QWhat snow removal equipment does JJE carry?
JJE’s snow and winter equipment lineup is centered on Trackless Vehicles, particularly the flagship Trackless MT7 — a compact, powerful municipal tractor that accepts a wide range of interchangeable winter attachments including ribbon snowblowers, V-plows, angle plows, spreaders/salters, and sidewalk brooms. The MT7 is purpose-built for demanding municipal winter maintenance in tight urban environments like sidewalks, pathways, parking lots, and narrow roads.
QWhat is the Trackless MT7 and why do municipalities choose it?
The Trackless MT7 is the flagship model in the Trackless Vehicles lineup, engineered specifically for demanding municipal applications. Municipalities choose it for its:
- Year-round versatility – a single MT7 handles winter snow removal, spring sweeping, summer mowing and line painting, and fall leaf collection through interchangeable attachments
- Compact footprint – ideal for sidewalks, pathways, bike lanes, and access-restricted areas where full-size equipment cannot operate
- Robust hydraulic system – powers a wide range of front and rear attachment tools simultaneously
- Enclosed cab – provides operator comfort and safety in all seasons and weather conditions
- Reduced fleet cost – one MT7 with multiple attachments replaces several single-purpose machines
QWhat is the Trackless Ribbon Snowblower and how powerful is it?
The Trackless Ribbon Snowblower is a front-mounted blower attachment for the MT7 designed for maximum snow displacement during heavy accumulation events. Its ribbon auger design pulls snow efficiently into the impeller for long throwing distances, making it effective for clearing sidewalks, pedestrian paths, and access routes even after significant overnight snowfall. It significantly reduces clearing time on extended winter routes compared to plowing alone.
QWhat plow options are available for the Trackless MT7?
The MT7 supports multiple plow configurations including the 5-Position Folding V-Plow — which can be adjusted from a straight blade to a V-shape to multiple angled positions to suit different clearing strategies and snow conditions. The folding V-plow is especially effective for pushing and windrowing large volumes of snow on wider paths and parking areas. Additional angle plows and specialty blades are also available. Ask your JJE representative for the full attachment catalog.
QCan the Trackless MT7 spread salt or sand during winter operations?
Yes. The MT7 supports rear-mounted spreader/salter attachments that apply salt, sand, or sand-salt mix during or after a plowing pass — allowing a single operator to plow and treat in one efficient pass. This is a major productivity advantage for municipalities managing large sidewalk networks during icy conditions. Contact JJE for spreader attachment availability and specifications.
QCan I rent a Trackless MT7 for winter operations?
Yes. JJE’s rental program includes Trackless MT7 units configured for winter use — ideal for municipalities supplementing their fleet during heavy snow events, contractors with seasonal sidewalk maintenance contracts, or organizations evaluating the MT7 before a purchase decision. Contact your nearest JJE branch for winter rental availability and rates.
QWhat mowing and grounds equipment does JJE carry?
JJE’s mowing and grounds maintenance equipment centers on the Trackless MT7 platform with a range of mowing-specific attachments. These include rotary finishing mowers for precision turf maintenance, rough-cut mowers for heavy vegetation along roadsides and medians, and flail mowers for dense grass and brush. The MT7’s articulated steering and enclosed cab make it highly productive for municipal parks, boulevards, roadsides, and recreational areas.
QWhat is the difference between a rotary finishing mower and a rough-cut mower on the MT7?
Rotary finishing mowers deliver a clean, manicured cut for maintained turf areas like parks, athletic fields, boulevard centers, and medians where appearance matters. They operate at consistent cutting heights for a neat finish.
Rough-cut mowers (also called brush cutters or heavy-duty mowers) handle tall, dense, or previously unmowed vegetation — roadsides, ditches, right-of-ways, and overgrown areas. They are built heavier to withstand contact with sticks, debris, and uneven terrain.
Many municipalities use both attachments on the same MT7 — switching between precision park mowing and roadside rough cutting across a single summer season.
QCan the Trackless MT7 handle steep slopes and uneven terrain?
Yes. The MT7 features articulated center-pivot steering and a low center of gravity that provides good stability on slopes and uneven terrain — a key advantage over conventional ride-on mowers. Its four-wheel-drive capability provides traction on wet, soft, or sloped ground. Always consult the operator manual and follow safe slope-operating guidelines. Contact JJE for slope-rating specifications on specific mowing attachments.
QIs the Trackless MT7 truly a year-round machine, or primarily for winter?
Genuinely year-round. The MT7 is designed to be productive in every season through its interchangeable attachment system:
- Winter: Snowblowers, V-plows, angle plows, spreaders/salters, sidewalk brooms
- Spring: Sweeper/collector attachments for post-winter sand and debris cleanup
- Summer: Rotary finish mowers, rough-cut mowers, flail mowers, line-painting attachments
- Fall: Leaf blowers, vacuum collectors, sweeping attachments
This four-season utilization is what gives municipalities the best return on investment from a single MT7 unit.
QHow does the Trackless MT7 compare to a traditional ride-on mower for municipal use?
A traditional ride-on mower is a single-purpose machine used only in summer. The MT7 is a multi-season, multi-purpose municipal tractor. Key differences for municipal operations:
- Attachment flexibility: MT7 accepts dozens of attachments across all four seasons; a ride-on mower does not
- Operator environment: MT7 has an enclosed, climate-controlled cab; most ride-ons are open or partially enclosed
- Access: MT7’s compact size and articulated steering allow it to operate on sidewalks and pedestrian paths inaccessible to larger ride-ons
- Year-round ROI: MT7 generates value 12 months of the year; a ride-on sits idle in winter
For municipalities that need to justify capital investment year-round, the MT7 typically offers superior total cost of ownership.
QWhat makes the Vactor 2100i different from other combination sewer cleaners on the market?
The Vactor 2100i stands apart through decades of continuous engineering refinement and the largest installed base in North America. Key differentiators include:
- Configurability: Available in a wide range of tank capacities (from ~800 to 2,000+ gallons water / 10+ cubic yard debris), pump pressures (up to 2,500 PSI), and vacuum systems to match any application
- PD blower vs. fan: Positive displacement blower options for higher vacuum lift in demanding excavation tasks
- Water recycling: Optional water reclaim systems dramatically reduce water consumption and disposal costs
- Parts availability: As a Federal Signal brand, Vactor parts are stocked by JJE and available across North America — minimizing downtime
- Resale value: The 2100i holds strong resale value due to its dominant market position and buyer familiarity
QWhat is the Vactor 2100i water recycling system and why does it matter?
The Vactor 2100i’s optional water reclaim system filters and recirculates water recovered from the debris body back into the jetting system. This dramatically reduces freshwater consumption — a critical advantage in regions with water restrictions or where filling and disposal trips create operational bottlenecks. Water recycling can reduce water usage by a significant percentage on sewer cleaning operations, improving productivity per shift and reducing environmental impact.
QWhat is the difference between the TRUVAC HXX and the TRUVAC Paradigm?
Both are purpose-built hydrovacs by TRUVAC (Federal Signal), but they target different operational scales:
- TRUVAC HXX – the heavy-duty, high-capacity flagship. Designed for large-scale utility projects, oil & gas applications, and industrial excavation where maximum debris capacity, vacuum power, and advanced automation are needed. Reduces operator fatigue on extended operations.
- TRUVAC Paradigm – a versatile mid-size unit balancing capacity and maneuverability. Well-suited for utility contractors, municipalities, and telecom work where a broad range of daily applications requires adaptability without sacrificing performance.
The right choice depends on your typical job scale and debris volume. JJE’s sales team can help you match model to application.
QWhat is the New Way Cobra rear loader and what makes it popular?
The New Way Cobra is one of New Way’s most popular rear-loading refuse bodies, known for its durable construction, efficient packing mechanism, and wide tailgate opening that accommodates a variety of container types. It is available with manual, semi-automated, and cart-tipper configurations. The Cobra’s smooth, high-cycle packer design delivers reliable performance on demanding daily residential and commercial routes. Its lightweight body design maximizes payload within legal GVW limits.
QWhat is the New Way Mammoth rear loader and how does it differ from the Cobra?
The New Way Mammoth is New Way’s heavy-duty rear loader built for high-volume routes and challenging materials. Compared to the Cobra, the Mammoth features a wider body, higher payload capacity, and a more robust packer mechanism suited for commercial and industrial collection where loads are heavier and more varied. It’s the go-to choice for large municipal operations and private haulers running high-productivity residential or commercial rear-load routes.
QWhat is the Guzzler Classic and what applications is it built for?
The Guzzler Classic is one of Guzzler’s most well-known industrial vacuum trucks, valued for its powerful positive displacement blower, large debris body, and ability to handle both wet and dry industrial materials. The Classic is a workhorse on refinery and petrochemical cleaning contracts, fly ash and cement collection, and general industrial plant maintenance. Its robust construction and parts availability through JJE make it a reliable long-term fleet asset for industrial cleaning operators.
QWhat is the Switch-N-Go system and what body types can it accommodate?
The Switch-N-Go interchangeable truck body system uses a hydraulic lift mechanism permanently mounted to a truck chassis that allows the operator to swap between different body types in under 3 minutes — without a forklift or additional crew. Compatible body types include:
- Dump bodies and grain sides
- Flatbeds and stake bodies
- Water/liquid tanks
- Sand and salt spreaders
- Snowplow packages
- Utility bodies and service bodies
- Hook-lift containers
Switch-N-Go is especially popular with municipalities and road departments that need one truck to serve multiple functions across seasons without purchasing separate dedicated vehicles for each task.
QWhat size trucks is Switch-N-Go compatible with?
Switch-N-Go systems are available across a wide range of truck classes, from Class 3 pickup trucks all the way up to Class 8 heavy-duty trucks. This means municipalities can deploy the system on everything from half-ton service trucks to large tandem-axle dump trucks within the same interchangeable fleet program. Your JJE representative can help determine the right Switch-N-Go model and frame rating for your specific chassis.
QWhat is the Vactor Ramjet Trailer and when is it the better choice over a truck-mounted unit?
The Vactor Ramjet Trailer is a skid or trailer-mounted sewer jetting system that delivers Vactor water jetting performance without requiring a dedicated truck body. It can be towed by a standard pickup truck to remote or rural jobsites where a full-size combination truck is not practical or economical. The trailer version is popular with smaller municipalities, rural contractors, and utility companies that need periodic sewer cleaning capability without the capital investment of a full combo unit. It’s also useful as a supplemental unit during high-demand periods.
QWhat is Minicam CCTV and how is it used in pipeline inspection?
Minicam is a UK-based manufacturer of pipeline inspection and survey equipment — widely used by municipalities and utilities to assess the condition of buried sewer and stormwater pipes. Minicam systems include self-propelled CCTV crawlers equipped with high-resolution cameras, LED lighting, and sonar or laser profiling options. The crawler travels inside the pipe while an operator on the surface monitors the live feed, logs defects (cracks, root intrusion, joint offsets, blockages), and generates inspection reports. JJE carries Minicam systems and can advise on configurations suited to your pipe sizes and program requirements.
QWhat are Sonetics wireless headsets used for on JJE equipment?
Sonetics wireless headsets enable crew communication on noisy jobsites — particularly on combination sewer cleaners, hydrovac trucks, and industrial vacuum equipment where the operator in the cab and a ground crew member managing hoses need to communicate clearly. In high-decibel environments, shouting or hand signals are unreliable and create safety risks. Sonetics headsets provide clear, hands-free voice communication so operators and ground crew can coordinate safely without removing gloves or stopping work. JJE carries Sonetics accessories and can advise on compatible systems for your equipment.
QWhat is a HydraFlex flexible nozzle system and when would I use it?
HydraFlex makes flexible, steerable sewer cleaning and inspection nozzle systems that can navigate bends, junctions, and irregular pipe geometry that rigid nozzles cannot reach. A HydraFlex nozzle is particularly valuable when: working in pipes with multiple bends or directional changes; navigating around debris without displacing it prematurely; or working in deteriorated pipes where a rigid nozzle might catch and jam. JJE stocks HydraFlex systems and can help you determine when a flexible system offers an advantage over standard nozzle setups.
QWhat is a Dig Pig nozzle and why is it preferred for hydrovac work?
Dig Pig manufactures hydrovac-specific nozzles and lances designed to maximize soil penetration speed while minimizing the risk of damaging buried utilities. Standard pressure-washing nozzles are not optimized for hydrovac excavation — Dig Pig nozzles are engineered with specific orifice patterns and jet angles that cut through soil efficiently while the lateral water spread remains controlled enough to safely work near pipes, cables, and conduits. JJE stocks Dig Pig nozzles and lances and can recommend the right configuration for your TRUVAC model and typical soil conditions.
QWhat is the Elgin Crosswind’s air recirculation system and how does it differ from a standard vacuum sweeper?
The Elgin Crosswind uses a crossflow (or cross-directional) air recirculation design where air is drawn from one side of the sweeper head, passes through the hopper where debris settles out, and exits the other side. This creates a powerful, self-contained airflow loop that captures fine dust and PM10 particles without requiring significant water suppression. Unlike single-pass vacuum sweepers that exhaust air through a filter, the crossflow design continuously recirculates air, keeping fine particles in the hopper rather than releasing them to the atmosphere — making it one of the most environmentally compliant sweep technologies available.
QWhat is the Vactor Impact’s key design advantage for urban sewer work?
The Vactor Impact’s key design advantage is that it delivers full Vactor combination sewer cleaner performance — powerful water jetting, efficient vacuum recovery, and a proper debris body — in a shorter, lighter, narrower package than the 2100i. This matters enormously in dense urban environments where: road widths are restricted; turning radii are tight; weight limits apply on older urban roads and bridges; and parking or setup space is limited. For city public works departments managing aging, congested infrastructure, the Impact allows them to maintain productivity on routes that would stall or be inaccessible to full-size combo units.
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